Terms of Service

By creating an account, accessing, or using the Eventas platform and associated services (the "Services"), you ("Customer", "you", or "your") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not access or use the Services.

Eventas AS reserves the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes. Your continued use of the Services after the effective date of revised Terms constitutes your acceptance.

Eventas provides an AI-powered event management platform that enables event professionals to plan, coordinate, and execute events at scale. The Services include, but are not limited to:

• Event creation, scheduling, and management tools.
• Voice AI Assistant for inbound and outbound attendee communication.
• WhatsApp AI Assistant for automated guest messaging and support.
• Eventas Copilot, an AI-driven strategic assistant for event operators.
• Automation workflows, reporting, and analytics dashboards.
• Vendor and team coordination tools.

We reserve the right to modify, suspend, or discontinue any feature of the Services with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

To access the Services, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration and keep it updated.
• Maintain the security of your account credentials and not share them with any unauthorised party.
• Notify us immediately at hello@eventas.io of any suspected unauthorised access to your account.
• Accept responsibility for all activities that occur under your account.

We reserve the right to disable or terminate any account that we believe, in our sole discretion, violates these Terms or poses a security risk to our platform or other users.

Subscription plans: The Services are offered on a subscription basis. Plan details, features, and pricing are described at eventas.io/pricing. Prices are stated exclusive of applicable taxes unless otherwise indicated.

Billing: Subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable except as expressly stated herein or required by applicable law.

Payment methods: We accept major credit and debit cards and bank transfers for Enterprise customers. You authorise us to charge your chosen payment method on each billing date.

Late payment: If any amount is not paid when due, we reserve the right to suspend access to the Services until payment is received. Overdue amounts accrue interest at 1.5% per month (or the maximum rate permitted by law, whichever is lower).

Plan changes and cancellations: You may upgrade, downgrade, or cancel your subscription at any time. Downgrades and cancellations take effect at the end of the current billing period. No refunds are provided for partial billing periods.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

• Use the Services to send unsolicited commercial communications (spam) or engage in any form of mass messaging not consented to by recipients.
• Collect, store, or process sensitive personal data (including payment card data, government ID numbers, or special categories of personal data under GDPR) without appropriate safeguards and consents.
• Attempt to reverse-engineer, decompile, or disassemble any component of the Services.
• Interfere with or disrupt the integrity or performance of the Services or related infrastructure.
• Access the Services by automated means for the purpose of scraping or data harvesting.
• Use the Services in violation of any applicable local, national, or international law or regulation.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

Violation of this Acceptable Use Policy may result in immediate termination of your account without refund.

Our IP: The Services, including all software, AI models, interfaces, text, graphics, and logos, are the exclusive property of Eventas AS and its licensors, protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Services solely for your internal business purposes.

Your content: You retain all ownership rights to the data, event information, and content you upload or create within the Services ("Customer Data"). You grant Eventas a non-exclusive, worldwide licence to host, process, and transmit your Customer Data solely as necessary to provide the Services.

Feedback: If you provide us with suggestions, feedback, or ideas regarding the Services, you grant us a perpetual, irrevocable, royalty-free licence to use such feedback without restriction or compensation to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EVENTAS AS, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO EVENTAS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED EUROS (€100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Either party may terminate the agreement at any time by providing written notice. You may cancel your subscription through your account settings or by contacting hello@eventas.io.

We may suspend or terminate your access to the Services immediately and without prior notice if: (a) you breach these Terms in a material way; (b) we are required to do so by law; or (c) we reasonably determine that your use of the Services poses a security or legal risk to us or other users.

Upon termination, your right to access the Services ceases immediately. You may export your Customer Data for up to 90 days after the termination date, after which we will delete or anonymise your data in accordance with our Privacy Policy.

These Terms are governed by and construed in accordance with the laws of Norway, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute arising from or relating to these Terms or the Services shall first be subject to good-faith negotiation between the parties. If a dispute cannot be resolved within 30 days of written notice, it shall be submitted to the exclusive jurisdiction of the courts located in Oslo, Norway.

For Enterprise customers with a separately executed Master Service Agreement, the dispute resolution terms in that agreement shall take precedence.

For questions regarding these Terms of Service, please contact: